At Accor Plus, we are committed to continuously improving our membership experience, ensuring the utmost satisfaction and convenience for our valued members. In line with this commitment, we are excited to introduce the Accor Plus Digital Card, representing a significant step forward in embracing sustainability and meeting the evolving needs of our members.

As part of this transition, we have taken the proactive measure to phase out the production of physical plastic cards, aligning with our dedication to environmental responsibility. Instead, we have extended our digital platform to encompass not only the digital membership card but also digital vouchers, offering members enhanced accessibility and convenience in accessing and redeeming their benefits.

In embracing the digital evolution, we are proud to offer a seamless and sustainable solution that not only streamlines the membership experience but also contributes to reducing our ecological footprint. We encourage all our esteemed members to join us in this digital revolution, unlocking a world of convenience at their fingertips while championing environmental sustainability.

Accessing Your Card and Vouchers Digitally

To access your digital vouchers from your member profile, here are the steps:

1. Log in on accorplus.com using your Accor Plus username (email address) and password.
2. Navigate to your “Profile”
3. Click on the “Vouchers” button in your profile”

If you are not using your digital card yet, here are the easy steps to access it:

1. Download the ALL.com app
2. Log in using your Accor Plus username (email address) and password
3. Tap the top right corner of the app, tap on the membership card image

We understand the importance of a seamless transition, and we assure our members that existing physical vouchers remain valid during this transition phase and will continue to be accepted by our hotels.

Embracing Sustainability Together

This shift towards the Accor Plus Digital Card is a testament to our unwavering commitment to providing a membership experience that is both streamlined and sustainable. We are dedicated to embracing the digital future while maintaining a strong focus on environmental responsibility.

For any queries or assistance regarding the digital card or vouchers, our dedicated Member Services team is readily available to provide support and guidance.

Join us in embracing the digital future, and together, let’s take a significant step toward sustainability and convenience. Thank you for your continued support as we embark on this digital journey together.